Troubleshooting Steps- Desktop Gold Icon Not Responding Error

Any user may come across an error like Desktop gold icon not responding.

In that case, you need to follow the solutions that are explained below.

AOL desktop is specifically designed for the system. First starts with AOL Desktop Gold download and then install it. You need to launch it by clicking on the icon. In case if it is not responding, then proceed with the solutions that are explained below.

Basic Troubleshooting- Desktop Gold Icon Not Responding Error

Solution-1. Restart the system

• Go for a system restart if the software is not working.

•  First, close all the running files that are open in the system.

• Go to the start menu that is available on the left bottom corner of the system and select restart or select on Alt + F4.

• After this the restart process will start. This will help in clearing the internal memory RAM which will provide you space for downloading AOL gold.

Check if Desktop Gold Icon not reacting problem has solved or not. If not then proceed with the next solution.

Solution-2. Check the connection of the network

• Make sure you are using an internet connection that is quite strong as well as stable.

• In case if you feel that internet is not functioning properly, then go to the control panel and select on network and sharing center.

• Then click on change your network settings under troubleshoot problems.

• Then select on internet connection. Go to network adapter to rectify the issue.

• If the issue is regarding internet connectivity or the modem then it will get rectified.

Note: For AOL desktop gold icon is not working, after following the above steps restart the system. Then you will see that the AOL Desktop Gold Icon Not responding Error has been solved.

 Solution-3. Scanning and removing the malicious software

In this process, you need to check if there is any virus in the system. If it is present, then you need to get rid of it first.

• For that go to the start button and select on the control panel and proceed to manage another account followed by user accounts.
• Then select on the new user account and create a new icon to verify whether it is working or not
• If it’s working then just delete the previous icon.

In case the desktop gold icon not working error still remains, there might be some complex problems that required advance solutions to fix.

Advance troubleshooting- Desktop Gold Icon Not Responding Error

Solution-4. Disable Firewall and Anti-Virus

• Go and double click on the anti-virus icon. Then after opening select on web and email protection button.

• Go and select on the firewall.

• Then click on switch off and select on the Restore Default's button.

• The anti-virus will be switched off and you also need to specify the time when you want to reactivate it.

• Then click on done button. Click on the icon and see if it’s working. 

Hope the above solutions are resolved your AOL desktop gold icon doesn't respond to error. However, if seeking a detailed solution or get stuck in the above-defined steps, you can always refer to the advanced guide to fix Desktop Gold Error